Mike Rivers kick-started his career in technology infrastructure with the IT non-event of the millennium and its fabled bug. He initially worked with data centre infrastructure, building platforms for the subsequent .com boom. Having escaped the physical infrastructure world with more than a few service delivery scars and a drive to change through innovation, he spent 8 years developing cloud services. In more recent years he has worked in management consultancy for the big 4 and now works at Interoute, where he is leading the digital transformation agenda.